★★★★☆
Product worked good not as
Product worked good not as blue as wanted. But would use again
Natural Waterscapes Customer Service Reviews
4.8 / 5 · 1426 verified customer reviews
★★★★★
Great. Order received in two
Great. Order received in two days. Great price. So much cheaper than my local store. No shipping charges. So glad my neighbor gave me her catalog.
★★★★★
Great
Great
★★★★★
received it in 2 days.
received it in 2 days.
★★★★★
package came quite fast, and
package came quite fast, and worked fine.
★★★★★
Great service, Great people.
Your service is awesome. Shipping is usually received the next day after I place an order. If I call with questions, employees are knowledgeable and very courteous. Most times I speak with Heather and she is extremely helpful. Your website is easy to use. I’ve been doing business with you for about 15 years.
★★★★★
Fast, easy to order
Fast, easy to order
★★★★★
Bottle was opened during shipping
Bottle was opened during shipping and a new bottle was sent free of charge to compensate. Great customer service! Also the product killed all the reeds within 2 weeks, great stuff!
★★★★★
Great service, very knowlegable
Great service, very knowlegable
★★★★★
Great
Great
★★★★☆
My order was not ready
My order was not ready the next day when I arrived. I was told the guy that took my phone order the day before was off and that’s why it wasn’t ready. Luckily we had used a similar product before as there were no instructions included. The tablets were smaller but we figured it out. The guy who brought the product out was apologetic about it not being ready however.
★★★★★
great service
great service
★★★★★
Two thumbs up!
Two thumbs up!
★★★★★
Product came fast, with great
Product came fast, with great instructions even after a great personal conversation on the phone. Great company.
★★★★☆
See former review.
See former review.
★★★★★
Great service as always
Great service as always
★★★★★
Great!!
Great!!
★★★★★
Shipping was fast. I have
Shipping was fast. I have treated two of my farm ponds with muck remover. It is too early to tell if it is working but I will report back in at a later date.
★★★★★
Prompt and polite. Will be
Prompt and polite. Will be ordering again!
★★★★★
Absolutely great service and products!
Absolutely great service and products!
★★★★★
good
good
★★★★★
Shipping was very quick.
Shipping was very quick.
★★★★☆
Overall everything was good except
Overall everything was good except the pex mate binder solution was leaking in the package. It wasnt alot or I would have said something.just a little messy.
★★★★★
Great service great products
Great service great products
★★★★★
Was good
Was good
★★★★★
developer
The company was very informative and helpful. Good customer service. We have not applied the product yet but are hopeful.
★★★★★
Great customer service which is
Great customer service which is hard to get in these days. Highly recommend this company.
★★★★☆
Using your website was quick,
Using your website was quick, fairly easy, and it worked out for me. I received what I ordered for the listed price and it arrived in a timely fashion.
★★★★☆
Seems to have killed most
Seems to have killed most of the weeds looks like I will need more to cover different areas
★★★★★
Great service....
Great service....
★★★★★
Product delivered promptly and was
Product delivered promptly and was exactly what was shown on the website.
★★★★☆
Xxx
Xxx
★☆☆☆☆
Did not work
Did not work
★★★★★
Couldn't be happier!
Great products and service!! I purchased muck remover pellets and some dye for a retention pond that had not been attended to for 2 years. The dye helped instantly and the muck remover pellets had it cleared up the same week of 8 scoops for 1 acre. Did I mention that everything was to me within 2 days of shipping? With the selection Natural Waterscapes has there is no need to go anywhere else!
★★★★★
I was very pleased with
I was very pleased with the 15 Bluegill and 5 Bigmouth Bass that I ordered. The fish arrived safely at my doorstep in a couple of days.
★★★★★
Great products, great company.
Everything about the ordering process and the product itself was exceptional. The knowledge that the Natural Waterscapes team has of their products and its usage is amazing. We had an algea outbreak a few years ago in our pond, and thanks to consistent application of Natural Waterscapes products, our pond looks great year-round and is far healthier. Orders are almost instantaneous. I live close enough to the warehouse that shipping isn't needed, but I'll get a notification that my order is ready in what feels like minutes. Saves me a lot of time and money. Additionally, the packaging and instruction on all the products (and the breadth of the product line makes selection easy) makes application and usage a breeze. And this is maybe an unusual thing to mention - but while Natural Waterscapes ships nationally (globally?) living in their hometown makes me see just how much they care for their local community, because there is a ton of outreach by the Natural Waterscapes team. They sponsor a lot of local non-profits and events - they are very generous and helpful to the community.
★★★★★
Very quick, professional service
Jamie helps me out. Alwasy answers my questions.
★★★★★
worked very well
worked very well
★★★★★
Quick service, good communication.
Quick service, good communication.
★☆☆☆☆
Waste of money.
Waste of money.
★★★★☆
Good communication
Good communication
★★★★★
Fast and efficient ordering and
Fast and efficient ordering and delivery. The handouts were helpful for a first time pond owner!
★★★★★
Northwestern PA Tropical PA-radise!
We began using the 1/4 acre pond kit in Summer 2021 - it did wonders to clarify our newly-made pond. It settled and cleaned the muck, and we could see to the bottom due to the clarifier; water weeds were kept at bay and our neighbors loved the tropical blue water even though we are in northwest PA! This summer we got a late start and are on dosage #2 - already there is progress and in a few weeks it will again be a beautiful pond - just in time for our family reunion! Thank you Natural Waterscapes!!
★★★★★
Excellent
Excellent
★★★★★
Great
Great
★★★★★
Great service , fast delivery,
Great service , fast delivery, will review again once I use the product. Hard to find beneficial bacterial that states it works good in water temps less than 50 degrees& natural water scapes has it !!!😊 Juli Giddings from Millington michigan
★★★★★
Website very helpful, will visit
Website very helpful, will visit again for future landscaping projects
★★★★★
Perfect
Perfect
★★★★☆
15 bluegill 5 bass delivered from east coast to west in 2 days!
Unbelievably fast shipping! It’s hard to find small qty bass and bluegill so this is a great source. Unfortunately package arrived with a dead bass and foul smelling water but I’m still happy with the order. I haven’t complained about the one dead but I would assume service is good and they would take care of my issue if I said something. I would recommend to friends.
★★★★★
They carry superior products and
They carry superior products and always welling to help
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