Natural Waterscapes
Verified Customer Reviews
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Pond Water Testing Service — Customer Reviews

4.7 / 5 · 21 verified customer reviews
★★★★★

Deer Lake Alabama

William E. · June 16, 2026Verified Buyer

My lake was on the verge of dying. Haven’t had a fish bite in over a month. Had the water tested by NWS and found I needed RapidBac in ASAP. Sprayed 12 gallons in (diluted to 24) and the very next day caught 9 bass! Couple of 3#rs and the rest 2s. Been catching them ever since! Thank you NWS! You saved my 30 year old lake! Bill in Bamaland

★★★★★

Pond help

Robert P. · May 14, 2026Verified Buyer

Ordered the water analysis kit. Got a great report and a great phone call to explain all the information provided. Ordered what I needed to fix my small pond. I will update the progress. As always great customer service. Thanks natural waterscapes. Todd

★★★★★

Comprehensive report

Stephen A. · March 24, 2026Verified Buyer

We purchased the Pond Water Test Kit after we dealt with a significant outbreak of algae last year in one of the 3 ponds in our subdivision. Collection and submission were super easy. The report was very comprehensive and also very well organized and easy to read and understand. Several days after receiving it I had a very helpful phone conversation with one of WaterScapes staff about the report . We are strongly considering having the same testing done on the other 2 ponds to see if there are any issues that need addressing to keep all of the ponds healthy and looking good.

★★★★★

Very Pleased with Service

Shayna W. · February 20, 2026Verified Buyer

Alana was very thorough in her review of the report. She spent a lot of time explaining everything and followed up timely with a proposal. She represents this company well.

★★★★★

Detailed Analysis with a personal touch!

Sam S. · October 17, 2025Verified Buyer

Have a pond that has had little management for decades. This Test Kit helped to get the big picture and the guidance from Natural Waterscapes gave me a solid game plan to get it fish and family ready.

★★★★★

Eyeballs aren’t enough

Sarah P. · September 16, 2025Verified Buyer

Eyeballs aren’t enough. I’ve seen ponds that looked beautiful but the water told a different story. I’ve seen ponds that were odd shades of green that soon encountered a fish kill. This test kit checks all the boxes for the water chemistry you as a pond owner NEED to know about. The kit comes with everything you need and is so easy to use. The advice and recommendation for treatment options that you may need, are from experienced pond managers who will take the time and make a phone call to explain everything to you. Protect your investment and know what’s in your water!

★★★★★

Very informative and helpful

Deane G. · August 12, 2025Verified Buyer

I recently purchased property that has a pond on it. Having never owned a pond or even considered what goes into keeping one healthy, the testing service really opened my eyes to what is needed to keep my pond healthy and productive.

★★★★★

Water was tested and got

Jim S. · March 1, 2025Verified Buyer

Water was tested and got right back to me with results as well as suggested plan to correct problems

★★★★★

We had our pond water

David C. · November 12, 2024Verified Buyer

We had our pond water tested and they were very thorough and complete made good suggestions on what direction we needed to go to keep our pond looking great

★★★★★

Pond water testing service

Jeff M. · October 31, 2024Verified Buyer

I felt the Natural Waterscapes pond water testing service was a good value. The price, the quick turnaround for receiving lab results and recommended treatment plan was exactly what I was looking for.

★★★☆☆

Still have algae !!

Mark H. · July 6, 2024Verified Buyer

Still have algae !!

★★★★★

The foundation to a pond maintenance program!

Triple A. · May 21, 2024Verified Buyer

This is definitely worth doing! Take the guess work completely out of pond management. This should be the foundation to your success in a beautiful pond.

★★★★★

Thanks for Educating me!

Joe Y. · April 27, 2024Verified Buyer

I was extremely pleased about how complete and informative this report was. The report explained terminology along with giving short term fixes and long term maintenance suggestions. It is nice to finally have some answers.

★★★★☆

EXTREMELY HELPFUL!

Jonathan K. · March 19, 2024Verified Buyer

Results were delayed, however when they arrived I was extremely impressed by its thoroughness and helpfulness. It even provided specific amounts of solutions I needed to use based on my pond size. Extremely helpful!

★★★★★

Water testing

Tony N. · September 7, 2023Verified Buyer

Customer service has been great. They've explained the results of my water test and answered all the questions that I had and suggested some treatment plans.

★★★★☆

So far so good

Timothy J. · August 28, 2023Verified Buyer

Working with Aaron has been very helpful

★★★★★

We got easy to follow

Sarah B. · July 23, 2023Verified Buyer

We got easy to follow advice on how to maintain the health of our pond

★★★★★

Water Solution

Gil M. · July 9, 2023Verified Buyer

Aaron explained the chemical imbalance in my pond, its causes and the solutions. He was very helpful and gave me a treatment plan. I was very happy how good he was to work with.

★★★★★

WATER TEST KIT

Kelly B. · March 30, 2023Verified Buyer

EASY TO USE AND GOOD INFORMATION, GREAT SERVICE FROM VENDOR

★★☆☆☆

Waiting

Janelle R. · October 6, 2021Verified Buyer

I confirmed my water samples were received on September 13, 2021. Today is October 6 and I have yet to receive my results. The customer service folks have been very nice over the phone and have explained their lab has been inundated with water samples this fall. Fortunately, I’m not in a huge hurry to get my results, but I think it has taken an inordinately long time.

★★★★★

Very good company

mark j. · August 3, 2021Verified Buyer

Very good company