Natural Waterscapes
Verified Customer Reviews
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shop.naturalwaterscapes.com — Customer Reviews

4.8 / 5 · 1412 verified customer reviews
★★★★★

My pond was in awful

Mary K. · July 19, 2026Verified Buyer

My pond was in awful shape and getting worse. I used the recommendations from Natural Waterscapes and see a dramatic difference within the first week. I still have more products to use and expect it will be crystal clear in no time. Thanks to Jamie for his patience in explaining the procedure to me.

★★★★★

Once again the Natural Waterscape

Sam S. · July 15, 2026Verified Buyer

Once again the Natural Waterscape Team delivered advice and product to eliminate my issue quickly!

★★★★★

Bass Bloom pond fertilizer

Bud · July 15, 2026Verified Buyer

I ordered some bass bloom pond fertilizer and put it out as directed. My population of baby fish exploded! Already seeing fatter bass. Would highly recommend.

★★★★★

Fast delivery and quality stuff.

Russell G. · July 13, 2026Verified Buyer

Fast delivery and quality stuff. Very happy with you guys!!!

★★★★★

Prompt response and delivery.

Sharla M. · July 9, 2026Verified Buyer

Prompt response and delivery.

★★★★★

Ships fast and very responsive

Brian C. · July 6, 2026Verified Buyer

Ships fast and very responsive to issues

★★★★★

New to ponds

Peter M. · July 6, 2026Verified Buyer

I recently bought a house with a pond. I’ve never had a pond on my property before but the friendly people at Natural Waterscapes helped me out. They recommended a treatment for duckweed and it worked great! Thanks NW

★★★★★

C

Glen C. · June 25, 2026Verified Buyer

C

★★★★★

Alana is excellent to work

David M. · June 25, 2026Verified Buyer

Alana is excellent to work with.

★★★★★

Algae is DEAD and GONE!!

Robert R. · June 25, 2026Verified Buyer

Contacted Aaron who was extremely helpful at getting me on track for my pond. I had a ton of algae (blue/green, no less) and toxic to my dogs, so he said I should do a water test, which ID'ed the species of algae and confirmed blue/green, also high in phosphates and nitrates, which algae need to grow. . . . . so, he recommended all of the chemicals I needed to treat it as well as maintain the pond over the summer. I added aeration and cut a sluice pipe out of my pond that comes from the other side of the road which is a beef farm/agriculture, which is where much of the nitrates/phosphates originate. Thanks Aaron!!! He got me the chemicals on site to Williamsport within a day or so, which I picked up because the geniuses running NY won't let one of them be shipped here. All in all, I'm 1. 5 months in from the start of treatment and my pond has no algae and is clearing up nicely.

★★★★★

Awesome Job!

David L. · June 17, 2026Verified Buyer

Awesome Job!

★★★★★

What a wonderful company to

William E. · June 16, 2026Verified Buyer

What a wonderful company to work with! Thoughtful, helpful, kind, considerate, friendly, professional, timely, products arrived unbelievably fast and worked just like Alanea said they would! Thank you from the bottom of my heart you saved this elder’s lake!

★★★★★

Very helpful as usual. Great

Todd P. · June 15, 2026Verified Buyer

Very helpful as usual. Great help with any questions i have.

★☆☆☆☆

Extremely disappointed. No persentages of

Brian H. · June 10, 2026Verified Buyer

Extremely disappointed. No persentages of different seed contents. Annual ryegrass first ingredient that performs poorly in Florida summers. Just a cheap filler when should be more perenniel sedges which are listed last. Expected better for expensive 1 lb. bag!!!!!!!!!!!!!

★★★★★

great service, amazing product

JERRY M. · June 4, 2026Verified Buyer

great service, amazing product

★★★★★

My 3 acre pond has

Richard G. · June 4, 2026Verified Buyer

My 3 acre pond has not held water since we bought the property. I will fill up with big rains, but lowers in about a months time to 20 inches below full. This winter I burned the back side of the dam and found 3 small leaks that were about 50 yards apart. I kept seeing adds for the pond sealant but was very reluctant. . . . . how could that fix it? I finally bought it and applied the product about 7 days ago. Almost immediately the leaks stopped but I waited till now to take a very close look. I had marked the leaks with t-posts. There is no water coming out now! Its worth every penny!!!!

★★★★★

I appreciate the Cyanobacteria screening.

Mark E. · June 1, 2026Verified Buyer

I appreciate the Cyanobacteria screening. I would not have know otherwise. Thank you.

★★☆☆☆

Service and shipping were good.

Nicholas P. · May 31, 2026Verified Buyer

Service and shipping were good. Product just didn't work for me.

★★★★★

Great service from the help

Steve F. · May 31, 2026Verified Buyer

Great service from the help desk.

★★★★★

Great service, quick delivery!

Bill B. · May 19, 2026Verified Buyer

Great service, quick delivery!

★★★★★

Good products

Michael R. · May 18, 2026Verified Buyer

Good products

★★★★★

Food quality is always good.

Carl B. · May 17, 2026Verified Buyer

Food quality is always good. Wish it came in a smaller size.

★★★★★

Shipping and service was good

Larry S. · May 15, 2026Verified Buyer

Shipping and service was good but for some reason the product was ineffective.

★★★★★

Great service and information.

Robert P. · May 14, 2026Verified Buyer

Great service and information.

★★★★★

Good, Thanks Alana

Bruce A. · May 14, 2026Verified Buyer

Good, Thanks Alana

★★★★★

Excellent results. Will use again

Austin M. · May 12, 2026Verified Buyer

Excellent results. Will use again . Product reeived in 2 days after ordering.

★★★★★

Service is excellent.

William P. · May 7, 2026Verified Buyer

Service is excellent.

★★★★★

my go-too pond store,I mix

Chris C. · May 1, 2026Verified Buyer

my go-too pond store,I mix your midnight blue and black pond dye to make the perfect look

★★★★★

Product came quickly

Eric B. · April 27, 2026Verified Buyer

Product came quickly

★★★★★

They were really easy to

Steve B. · April 26, 2026Verified Buyer

They were really easy to work with and shipment was fast.

★★★★★

Great concept to test/validate. Easy

Mike H. · April 24, 2026Verified Buyer

Great concept to test/validate. Easy to use (instructions mostly clear). Test kit shipped promptly and arrive on time as expected.

★★★★☆

Very pleased

William P. · April 20, 2026Verified Buyer

Good quality and range of products. Great service.

★★★★★

Ordering was easy and shipping

Michael H. · April 16, 2026Verified Buyer

Ordering was easy and shipping was fast!

★★★★★

This company goes beyond and

Carol K. · April 15, 2026Verified Buyer

This company goes beyond and above in customer service. Quick response time for pond help and the products I have purchased don’t cost an arm and a leg. Everything this company has suggested to keep my pond crystal clear and healthy looking has worked.

★★★★★

Shipping was prompt. I ordered

Glen M. · April 9, 2026Verified Buyer

Shipping was prompt. I ordered two 45 lb bags to use during repair of a standpipe in a pond. I mixed the bentonite with clay and backfilled around the work area. The bentonite was packaged well and easy to mix into the local clay.

★★★★★

service is great

Leigh D. · April 7, 2026Verified Buyer

service is great

★★★★★

Product worked very good

Floyd N. · March 29, 2026Verified Buyer

Product worked very good

★★★★★

Working as said. People that

Allan R. · March 27, 2026Verified Buyer

Working as said. People that assisted me were very knowledgeable Thanks a bunch

★★★★★

We purchased a Water Testing

Stephen A. · March 24, 2026Verified Buyer

We purchased a Water Testing Kit after one of the 3 ponds in our subdivision has a significant algae outbreak last year. Collection and submission of the specimen was super easy. The report was very comprehensive and easy to understand. Several days later I received a very helpful call from one of Natural Waterscapes staff. We are strongly considering doing the same testing in the other 2 ponds since we want to keep all 3 ponds healthy and looking good.

★★★★★

1st time customer! Very impressed

Robin E. · March 5, 2026Verified Buyer

1st time customer! Very impressed with, ease of ordering, solid packaging, and Prompt tracking & delivery… Easy to understand Instructions!! hope my pond looks half as good as the beautiful one on package!! WOULD BE GREST TO KNOW WHEN ThE FIRST EVIDENCE OF SPROUTS ARE GENERALLY EXPECTED??? PRAYing 🙏🏽 Geese and Ducks didn’t eat all the seed??

★★★★★

We used SoilFloc to try

Dan A. · March 2, 2026Verified Buyer

We used SoilFloc to try and restore a pond that had dried up due to developements around the property that diverted the spring that fed it. Using storm waters, we applied the product. nearly 2 weeks in, we are only looking at a 1-3 inch loss per day due to evaporation instead of the 12-18 inches per day from seepage. Residents living near the pond and stated the water has restored their soul as wildlife is already moving back in.

★★★★★

Great product and follow-up.

Shayna W. · February 20, 2026Verified Buyer

Great product and follow-up.

★★★★★

Great product with fast shipping.

Veronica P. · February 16, 2026Verified Buyer

Great product with fast shipping.

★★★★★

Bentonite

Victoria L. · January 29, 2026Verified Buyer

Natural Waterscape is a great company. I ordered bentonite from them several times in small to large quality. The prices are good, the service is great and the delivery is fast. What else could you wish from a company?

★★★★★

Excellent Customer Service and at

Sam S. · December 17, 2025Verified Buyer

Excellent Customer Service and at the ready to help guide you through various installations and treatment plans.

★★★★★

Everything was great!

Sharon F. · November 21, 2025Verified Buyer

Everything was great!

★★★★★

Great service,great product

Dwight H. · November 9, 2025Verified Buyer

WOW IT WORKED!!! My 4 acre pond has lost a foot of water since I built it. I suspected we uncovered a patch of sand dozing up the dam. After 20 years of frustration I bought Soil floc and applied this summer,virtually no water loss in 3 months,thank you Jesse for your recommendation and excellent service

★★★★★

The order was placed and

JAMES E. · November 3, 2025Verified Buyer

The order was placed and quickly filled and delivered. Excellent customer service

★★★★★

suggest better boxes for shipping

Stephen A. · October 29, 2025Verified Buyer

Today I received 4 boxes of Muck Remover that I ordered on Sunday. Great shipping time !!!! However, all 4 boxes were "crushed" and one was split open. Fortunately all 10 bags of pellets were present. Suggestion: use better boxes to ship a product that costs $700 per unit. I also order Calcis which arrived in a much better shipping box although one corner of the Calcis container was "pushed in" but not leaking.

★★★★★

I wrote a positive review

Dennis J. · October 27, 2025Verified Buyer

I wrote a positive review