★★★★★
Timely delivery great communication
Timely delivery great communication
shop.naturalwaterscapes.com — Customer Reviews
4.8 / 5 · 1412 verified customer reviews
★★★★★
Most helpful!
Most helpful!
★★★★★
Great products and competitive pricing.
Great products and competitive pricing.
★★★★★
Great product and customer service
Customer service has been great each and every time I make an order. This is now my 4th order and will continue to do business with Natural Waterscapes because of the quality product and quality customer service that I get get each and every time.
★★★★★
Great response time for everything
Great response time for everything I have purchased from them
★★★★★
everything received quickly and as
everything received quickly and as ordered....
★★★★★
We don't use anyone else!
When we needed immediate help with our pond, Naturalwaterscapes was very responsive. Their customer representative took time to explain the products etc. Delivery was prompt!
★★★★★
Great company
This has been one the best online companies I have ever used. Customer service is phenomenal. You don't get put on hold or have to go through a phone tree. Products arrive quickly. Will continue doing business with them for my pond.
★★★★★
Helpful people for sure
They have been very helpful and communicate great.
★★★★★
My ducks love this food!
My ducks love this food!
★★★★★
Fast
Great service. Was delivered before I started looking for it.
★★★★★
Super quick service and priced
Super quick service and priced right!
★★★★★
Natural waterscapes is fantastic to
Natural waterscapes is fantastic to deal with. The pricing was extremely competitive and the service for delivery was on point. I will be working with Natural Waterscapes in the future.
★★★★★
Wonderful experience all the way
Wonderful experience all the way around! Highly recommend!
★★★★★
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★★★★★
I have yet to do
I have yet to do business with a company with better customer service! Hands down the very best! This company truly cares about their customers and getting quality products which are effective and environment friendly. Every step of the way, Natural Waterscapes assisted us with our pond. We had a pond that would become overridden with pea soup algae and pond weeds. We have a totally different pond! Started winter of 2023 and throughout, Natural Waterscapes directed us with their products. Money well spent! Our pond is beautiful all thanks to this amazing company! Kudos to your employees, customer service, and management!!
★★★★★
All good
All good
★★★★★
Great company
I keep coming back to Nat Waterscapes because the knowledgeable help I have gotten from Jamey. It’s ideal to speak to the same person when I have a question or an order to place.
★★★★★
These work and make my
These work and make my 3/4 acre pond look great all summer long
★★★★★
Muscovy's love it!
Great item and shipped so so quickly. Our wild muscovy ducks love the food. Great selection of food as this food floats when thrown into the water for them. The food was packaged secure and I will definitely order again. Thank you so much. The ducks thank you too.
★★★★★
All my experiences w Natural
All my experiences w Natural Waterscapes have been very good. I am very happy with the way customer service is able to answer my questions. Always friendly and helpful.
★★★★★
Very Fast service and product
Very Fast service and product comes the next day
★★★★★
Received order quick and was
Received order quick and was in good condition. Unfortunately it has been cold and raining here so haven’t been able to get it in the pond yet. Hopefully after this week of rain we will be able to get it out. I feel confident that it is going to work for us though 🤞
★★★★★
Keeping my pond looking great
Great help from people who know ! Have used them for many years
★★★★★
My orders are filled the
My orders are filled the same day, and sometimes shipped the same day. Excellent service and high quality products, plus good info about pond/water quality.
★★★★★
Great customer service!
Incredibly helpful and knowledgeable. I live in a very rural area and often have trouble receiving packages. They knew exactly how to do it that resulted in a smooth easy delivery
★★★★☆
THE SHIPPING WAS FAST
THE SHIPPING WAS FAST
★★★★★
Website is great
Products work! Pond is looking better every week. Website is wonderful source of information and easy to move through.
★★★★★
It is such a pleasure
It is such a pleasure to work with a company that is responsive to ones needs. So helpful to speak to a non foreigner who clearly speaks English and is well informed. We rely on Natural Waterscapes to protect our residential pond. If you have questions, give them a call
★★★★★
I was very pleased with
I was very pleased with the prompt helpful advice and rapid supply of product (which hopefully will work!)
★★★★★
No problems
No problems
★★★★★
Pro service and communication.
Pro service and communication.
★★★★★
First time buyer
The process was so easy. Shipping was on time and well done. Packaging was perfect and not any mess.
★★★★★
Great communication friendly service good
Great communication friendly service good value
★★★★★
Buy with confidence
Great products and Fast Shipping!
★★★★★
Service was quick and correct,
Service was quick and correct, as usual.
★★★★★
Everything about my experience with
Everything about my experience with Natural Waterscape has been outstanding!! From price to shipping speed to setup and product performance has been fantastic!!
★★★★★
I have a 1/4 acre
I have a 1/4 acre pond with good clay for dam and keyway but has a solid sandstone bottom that began to leak. I could witch the leak that ran into a creek. I ordered 2000 lb. After putting 1000 lb. in the pond the leak stopped. I put the rest of it on to be safe.
★★★★★
Granular Sodium Bentonite
New pond dike was seeping in a few spots, used 150 lbs of sodium bentonite via the sprinkle method and after 3 weeks has really slowed down. With additional rain pond has filled back up also.
★★★★★
Quick shipping. Very pleased
Quick shipping. Very pleased
★☆☆☆☆
Very disappointed
Very disappointed
★★★★★
Feed the Ducks
Great customer service. Great product. I use the waterfowl feed to feed ducks on a nearby pond. The ducks love the feed so much that when they see me from afar, they come swimming over to me from anywhere in the big pond, quacking loudly as they swim! They gobble up the feed as fast as they can, preferring to eat right out of my hand. I'm also glad I'm giving them something that's very healthy for them.
★★★★★
Great well built product that
Great well built product that fit an 18 inch id drain pipe and it also functions exactly as I expected by keeping out large objects that might clog the system.
★★★★★
Service was good received product
Service was good received product I ordered right away
★★★★★
Great
Very fast service. Products arrived in two days. Also very helpful with answering my questions.
★★★☆☆
I already talked. With sales
I already talked. With sales person
★★★★★
Great customer service! I was
Great customer service! I was able to chat with a representative online and send pictures of weeds we were trying to get rid of in our pond. The product he recommended was delivered in a timely manner and it worked well. I would definitely return here for any future pond care needs.
★★★★★
Totally satisfied.
Totally satisfied.
★★★★★
We had a pond project
We had a pond project that required bentonite to stop the leaking. Jesse Harding with Natural Waterscapes was super helpful and shipped it in record time.
★★★★★
I think they work.
We have been using Muck Remover Pellets now for a few years and they seem to work. We use them on about 40' of lake frontage on a small, 120 acre lake. When we first bought the cottage there was significant muck from the shoreline out 50', to the point that you could sink almost a foot down. Since we have been using Muck Remover, the muck has significantly been reduced. We realize we are dealing with a lake and not a pond, but the pellets seem to be working to the point that some fellows we hired to pull out our dock gave us kudos on our lake bottom as compared to cottages just a couple of hundred feet away. We will continue to apply them as long as we are able.