The lady I talked with
The lady I talked with was very polite and helpful.
The lady I talked with was very polite and helpful.
Use it lots does great job
Products arrived in a timely manner and they all work great!
Knowledgeable and prompt service always.
Satisfied with knowledge and fast shipping of solutions to pond problems
Their consultation and products have been absolute game changers on the water quality in my pond. You cannot beat their customer service.
The NaturalWaterscapes staff is outstanding.
Great color, quick delivery, easy to use! Will definitely be back to purchase more stuff in the future!
was nice shipping was free and very good service
I had great service and good advice. See you in the spring.
My little 1/4-acre pond was having problems with blue-green algae. The people at Natural Waterscapes supplied me with the necessary products and I haven't had a problem since. The pond looks better overall.
Very helpful with knowledgeable staff. Appreciate talking to a person instead of automated system. Shipping was quick as well.
Natural Waterscapes was excellent to work with. Their personnel was friendly, professional, and informative. Their products arrived on time and worked to perfection.
excellent as always
Shipping was quick and easy. The color makes the pond vibrant and it really helps with controlling water weeds.
Amazing packaging. All survived and active.
Had to go pick up shipping was not able to deliver to house.
Great website, great products and fast delivery!
I am a new customer but what I have seen so far is great!
Got quality information and quality products
Great Product my pond and fish enjoy the food. The Bass and Brim are growing healthy and getting larger.
My so Flo local pond fish love it
Great product
Customer service was above average
The people I spoke with are very friendly and knowledgeable. The product was ordered and shipped in a very timely manner. We received our product by fed x and was informed of when delivery would arrive and driver called an hour before delivery very helpful. Will buy from them again.
Very responsive helpful and professional. Got my order quickly and got it delivered in just a couple of days
Good products
People seem to know what I needed but it did nothing at all to my pond
Great for the fish
I ordered my product. It was d Arrived when you told me it would.
They did a great job all around. Excellent staff and service
Jesse got the job done! Thanks
I placed my order by phone Monday morning and the shipment arrived before Noon on Wednesday. Because I ordered 10 bags I got the discounted rate.
The customer service was awesome at Natural Waterscapes. When I called to get advice about fish, someone was able to speak to me right away. They clearly gave me the advice for the good of my pond, and not to just sell me a product. We recently also had an American Pond Weed problem, which I was able to address through the chat box. The representative emailed me back promptly, and we did buy the product and sprayed our pond. It's been about 10 days and we've seen our weeds begin to disappear. I trust this company and I really like that they are locally owned.
Great product
Great technical support!
outstanding service , great attention to detail
None
I recently bought a new net and love it. I thought it was too big because my pond is small, but it worked out great to clean out the muck from the bottom. It's deep enough to pick the frogs out of it to throw them back into the pond.
The team there has been awesome. They answer every single question that I have and they always return my calls when I have needed something.
I have been talking with customer support and they have been very helpful. They have identified the noxious weed and what herbicide to use. The herbicide arrives promptly. The website is very easy to navigate. I would recommend you to anyone
Customer service is very good, they are truly focused on getting you what you need vs just selling products
Phase 1 - conversation on what to buy was excellent. Learned a huge amount beyond what I thought I needed to know. Phase 2 - delivery. Only good because large bottle leaked big time and totally saturated the documentation making it useless. Phase 3 - conversation about defective bottle/handling went great. Phase 4 - excellent as replacement bottle was sent out straight away.
Thanks!
This replacement compressor was shipped quickly and the company responded well to questions. Great experience.
Good
Everything was great . Thanks
The Natural Waterscapes team has been terrific! The Sales team is very knowledgeable and courteous, and their Shipping team gets things packed and shipped very quickly. I highly recommend them!
Duckweed Destroyer worked great so far.
It was very easy to make an order and the delivery was great.