So far there is no change in the condition of my pond. I poured the second dose of Sonar into my pond two days ago and will do the final dose in just under three weeks. When should I begin to notice a change?! Hopefully soon.
Excellent service and quick shipping and delivery.
Everyone at Natural Waterscapes is always extremely helpful and shipping is fast. Purchased several items from them and always great service with knowledgeable staff.
I would have given 5 stars but this order was missing the measuring cylinder for the Propeller. The service was quick and site easy to use. I asked a question and received an immediate response!
Excellent service and product!
Happy with my purchase and your information and helped me out
I have been using Natural Waterscapes products for four years in my 1/2 acre pond. The customer service is outstanding with highly knowledgeable and helpful staff. Products arrive very quickly and have kept my pond healthy and looking great!
Everything was fine . Used half of the product
Aaron has been very helpful
A good experience
Very helpful.
All employees are great.
The fish delivery should have an overnight option and not just 2-day, to improve fish survival for coast-to-coast deliveries.
Everything is looking much better. Will update Pic later
great
Timely shipping & easy ordering process
Arrived on time in good condition
I was so, so, so beyond pleased with my Natural Waterscapes order process. I had an injured goose who needed nutritional boost asap & Natural Waterscapes exceeded expectations in shipping the product (to Hawaii no less!). In the package was a handwritten “thank you for your order” note - very sweet & unexpected! What awesome customer service! My goose recovered (yay). Another day in gratitude.
The products do the job! I order online and order is received in a day or two!
So Happy to have found this company. We appreciate their bulk pricing, too. Good Products. Plus free shipping and no tax, as out of state.
Always get delivery of our order with 2 days. Always includes a Thank You. Great customer service.
Easy to order and shipped in a timely manner.
Friendly an helpful.
Great products delivered quickly
great
Natural Waterscapes is our go to place for all our ponds needs. Fast, friendly service. When I’ve had an issue with a product they have addressed it, putting the customer first. I highly recommend them.
Very helpful staff that provides quality products.
The person I talked with was very helpful. He made two helpful suggestions and helped with rate of application and effect on water use after application.
Your great advice and products enables me to take wonderful care of my pond. We use it regularly to train dogs and it is imperative to keep it healthy. People drive a good distance to train here knowing my pond is clean and healthy Other companies should learn from your quality customer service. The time of placing an order , shipping and receiving it is great! Your website is easy to navigate What I can say is I have been a customer for years and will continue
Delivery was great!
My rating says it all.
Your service was very quick.
Working good for my pond.
N/A
good advise
We have just applied the products once so will be interested to do so again in two weeks. Hoping for good results! !
Natural water scapes is a great company ! They stand behind their products & customers . They are my go to company for farm pond supplies
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Product was delivered quickly.
Great service, reliable product
Products worked great. Took about a week but it got rid of the duckweed on my pond. They delivered quickly.
Aaron was great He looked at my pond pictures and gave suggestions on how he thought best to address the problem and recommended two products and a bottom aerator. I could not afford the bottom aerator at this time but offered the two products. I am in the process of applying them to pond I’ve next few months. There is one problem I think you need to address and that is you need to be more pacific on how they are used . For example- it says to pout in x number of pickets every two weeks, which I am doing (. QUESTION - do you actually toss in packets still wrapped or do you empty packets and pore then in? I email and called to get an answer and have not heard. I am calling’ again Monday. BTW I asked 4 friends and we all were not sure. Do you actually put plastic stop in pond ? Frank Bush 843-616-3754
Very knowledgeable and helpful personnel. Thank you
Fantastic customer service! Ordered my new aerator and it came a day earlier than expected. I definitely recommend them! Iam unable to upload pic of it...says invalid file type??
Great
Easy to find products you want with good descriptions of product details and usage rates.
Staff was very helpful
Fast delivery !
The service is awesome with fair prices . I accidentally received the wrong product & they were quick to not only refund me but send the product I ordered! No other company does that with pond supply’s ! For this reason natural waterscapes will always be my go to business for pond supply’s
Excellent website. Easy to find the products that I was interested in purchasing. Usages and product information is well explained. Plenty of helpful knowledge.