★★★★★
Aaron was very helpful and
Aaron was very helpful and made it easy to order; shipment was quick.
Natural Waterscapes Customer Service Reviews
4.8 / 5 · 1426 verified customer reviews
★★★★★
The product worked great. Got
The product worked great. Got rid of the lilies and was easy to use.
★★★★★
Top notch company! Great folks
Top notch company! Great folks to assist with pond supply needs!
★★★★★
Quick delivery of a good
Quick delivery of a good product
★★★★★
When ever I have any
When ever I have any problems with our pond I just call and help me with I need to do to fix it.
★★★★★
Your store was great no
Your store was great no problems but the product not so much
★★★★★
Great service
Great service
★★★★★
Smooth transaction , happy with
Smooth transaction , happy with service
★★★★★
I've always had great service
I've always had great service and the natural products work.
★★★★★
Overall great so far
Overall great so far
★★★★★
Get resources
Always very fast shipping and products packaged well
★★★★★
This company has fantastic, responsive
This company has fantastic, responsive service. It is a small but knowledgeable staff who are honest. If they don't know an answer to a question they will talk to someone else and quickly get back to you. So refreshing! They even back up their 100% satisfaction guarantee...if something shows up damaged in shipment, they replace it with no fuss!
★★★★★
It is a pleasure doing
It is a pleasure doing business with you!
★★★★★
Pond
Great people. Very helpful wouldn’t shop anywhere else for pond care
★★★★★
Product selection and delivery are
Product selection and delivery are great!
★★★★★
Very customer centric company. Like
Very customer centric company. Like the product, customer service, help chat, communication.
★★★★★
Customer Service was very helpful
Customer Service was very helpful and the fish arrived in good shape
★★★★★
Very professional
Very professional
★★★★★
Natural waterscapes is a great
Natural waterscapes is a great company looked at photos of my pond, gave me suggestions of what was wrong and supplied the chemicals to fix it. Great customer service and shipping time and my pond is on its way back from a potential disaster. A thank you to all involved.
★★★★★
Great service.
Great service.
★★★★★
Black's pond repair
This product seems to have worked very well on our pond. I'm extremely happy with the results. Thank you very much!
★★★★★
Great people
Great people
★★★★★
Great
Great
★★★★★
Great job on all
Great job on all
★★★★★
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★★★★★
Very quick delivery! Anxious to
Very quick delivery! Anxious to try the muck away product out in my pond.
★★★★★
Great company, great service and
Great company, great service and great people to deal with!!!
★★★★★
CUSTOMER SERVICE
Habe not used the product yet, I'm working on getting my pond area cleaned up to use product The customer service I received on the call I made was fantastic. I will continue to work on getting this done. Thank you and have a fantastic day.
★★★★★
Fast shipping! Great products Worked
Fast shipping! Great products Worked exactly as described. My pond has never looked better.
★★★★☆
okay
okay
★★★★★
The 5bags I ordered did
The 5bags I ordered did not come in together, had to wait but they were great when I called and asked why .
★★★★★
Very good
Very good
★★★★★
Great place to fix your Waterscapes:-)
I was looking for a way to get my quarter acre pond to look great throughout the year. After finding their website and trying out their products I am now able to manage the care of my pond to look great all summer long. Thanks for their great products and simple instructions, I follow the script and I’m not embarrassed to show people our pond.
★★★★★
Very responsive associates. Excellent service.
Very responsive associates. Excellent service. Will continue to use their advice and products. My pond thanks the entire Natural Waterscapes team!
★★★★★
Great customer service
Great customer service
★★★★★
We have a narrow window
We have a narrow window of opportunity (between winter and the spring tropical storms) to work on the base of our pond. I waited just a little too long to order benzonite and a storm raised the water level 3-4 feet. The product was already in transit, but Natural Waterscapes was able to intercept the order and have it returned without charging me anything. I appreciate the customer service, from planning the repair to cancelling the order.
★★★★★
It arrived in good shape...Thank
It arrived in good shape...Thank You
★★★★★
Very helpful and spot on.
Very helpful and spot on.
★★★★★
Long time customer
Good advice, great service and fast delivery!
★★★★☆
service was good. product was
service was good. product was bad.
★★★★★
I purchased powdered pond dye
I purchased powdered pond dye came to me damaged, I called back and they not only sent out a replacement but sent me a quick small packet until they could drop ship a bucket.
★★★★★
Very satisfied
Very fast and precise shipping. Applied to farm pond but haven't checked for results yet. Don't expect nothing less than great results. Thanks again!
★★★★★
Great product, excellent communication and
Great product, excellent communication and super fast delivery.
★★★★★
No problems with purchasing the
No problems with purchasing the products.
★★★★★
Great products and Customer service
Natural Waterscapes is the best customer service, always very helpful when we have questions on the best product to use. Every time we place an order it is packed well, and arrives very quickly and the products work great. We have been using them for years.
★★★★★
Excellent shipping time
Excellent shipping time
★★★★★
Pond Treatments
Good, reliable service as well as accuracy in fulfilling oreders.
★★★★★
The item arrived in good
The item arrived in good condition and right on time. The pond aerator is in a high quality steel enclosure, and seems to be working as described. Installation was simple, and the instructions were clear.
★★★★★
Good to do business with.
Good to do business with.
★★★★★
So far everything related to
So far everything related to this purchase is top notch. Very happy to have discovered NaturalWaterscapes!
Shop all productsPond and lake supplies from Natural Waterscapes