★★★★★
Product worked very good
Product worked very good
Natural Waterscapes Customer Service Reviews
4.8 / 5 · 1426 verified customer reviews
★★★★★
Working as said. People that
Working as said. People that assisted me were very knowledgeable Thanks a bunch
★★★★★
We purchased a Water Testing
We purchased a Water Testing Kit after one of the 3 ponds in our subdivision has a significant algae outbreak last year. Collection and submission of the specimen was super easy. The report was very comprehensive and easy to understand. Several days later I received a very helpful call from one of Natural Waterscapes staff. We are strongly considering doing the same testing in the other 2 ponds since we want to keep all 3 ponds healthy and looking good.
★★★★★
1st time customer! Very impressed
1st time customer! Very impressed with, ease of ordering, solid packaging, and Prompt tracking & delivery… Easy to understand Instructions!! hope my pond looks half as good as the beautiful one on package!! WOULD BE GREST TO KNOW WHEN ThE FIRST EVIDENCE OF SPROUTS ARE GENERALLY EXPECTED??? PRAYing 🙏🏽 Geese and Ducks didn’t eat all the seed??
★★★★★
We used SoilFloc to try
We used SoilFloc to try and restore a pond that had dried up due to developements around the property that diverted the spring that fed it. Using storm waters, we applied the product. nearly 2 weeks in, we are only looking at a 1-3 inch loss per day due to evaporation instead of the 12-18 inches per day from seepage. Residents living near the pond and stated the water has restored their soul as wildlife is already moving back in.
★★★★★
Great product and follow-up.
Great product and follow-up.
★★★★★
Great product with fast shipping.
Great product with fast shipping.
★★★★★
Bentonite
Natural Waterscape is a great company. I ordered bentonite from them several times in small to large quality. The prices are good, the service is great and the delivery is fast. What else could you wish from a company?
★★★★★
Excellent Customer Service and at
Excellent Customer Service and at the ready to help guide you through various installations and treatment plans.
★★★★★
Everything was great!
Everything was great!
★★★★★
Great service,great product
WOW IT WORKED!!! My 4 acre pond has lost a foot of water since I built it. I suspected we uncovered a patch of sand dozing up the dam. After 20 years of frustration I bought Soil floc and applied this summer,virtually no water loss in 3 months,thank you Jesse for your recommendation and excellent service
★★★★★
The order was placed and
The order was placed and quickly filled and delivered. Excellent customer service
★★★★★
suggest better boxes for shipping
Today I received 4 boxes of Muck Remover that I ordered on Sunday. Great shipping time !!!! However, all 4 boxes were "crushed" and one was split open. Fortunately all 10 bags of pellets were present. Suggestion: use better boxes to ship a product that costs $700 per unit. I also order Calcis which arrived in a much better shipping box although one corner of the Calcis container was "pushed in" but not leaking.
★★★★★
I wrote a positive review
I wrote a positive review
★★★★☆
Smooth process
Smooth process
★★★★★
The order process is simple
The order process is simple and the delivery comes within a couple of days. Signing the inside of your shipping box is a very nice touch. Thanks
★★★★★
love the products
love the products
★★★★★
Everything was good!!
Everything was good!!
★★★★★
my new go to for
my new go to for a pond that has been a brat
★★★★★
very good product so far
very good product so far just put algecide
★★★★★
This is the “go to”
This is the “go to” company for all your pond needs. I’m a loyal customer for 5 years now. Fastest turnaround (shipping) on purchases I’ve made.
★★★★★
Speedy delivery, great company!
Speedy delivery, great company!
★★★★★
Great product
Great product
★★★★★
The product arrived intact and
The product arrived intact and well packaged.
★★★☆☆
Too early to tell, I'm
Too early to tell, I'm hoping the product works!
★★★★★
Alana was very helpful in
Alana was very helpful in explaining the process, and determining how much product was needed.
★★★★★
I was super impressed with
I was super impressed with your company. The price was very reasonable and the shipping was free! I received it in just a couple days. It seems of good quality. I now again have a pond that doesn’t leak! thank you!
★★★★☆
Good
Good
★★★★★
The catalog gave me a
The catalog gave me a lot of information to get my pond taken care of.
★☆☆☆☆
Not Happy at All
After consulting with this company, I purchased Duckweed destroyer-Cutrine-Harvester-Aquastic- blue dye. $263. 55. To get rid of my Duckweed issues. I followed the mixture instructions and applied as suggested, 1/2 the pond, waited 10 days and treated it again. I had purchased enough to treat my small pond twice, and with still having a large amount of Duckweed presence, I treated it 2 more times. It seems the Duckweed multiplied faster than this product works, as my pond is still completely covered with this weed. I contacted the company and was told I probably need to treat it again, meaning purchase more products.
★★★★★
AAA+++
AAA+++
★★★★★
Shipping was fast, haven't had
Shipping was fast, haven't had a lot of time yet after the application to judge how well it is working but is showing good signs of making the water less murky, so it appears to be working as the product description says about drawing and bonding extra sediment to it. It is messy but if it works, the mess will be long forgotten.
★★★★★
Great company and products!!! I
Great company and products!!! I was skeptical at first but products are great!
★★★★★
Quick order process and delivery.
Quick order process and delivery. Love the personalized note on the packing slip!
★★★★★
Only time will tell if
Only time will tell if products work
★★★☆☆
After the second application the
After the second application the mixture seems to be breaking down the algae but there’s still more to breakdown.
★★★☆☆
fish were delivered several days
fish were delivered several days earlier than asked for and box sat on porch. I am only seeing a very few in pond. Not sure how many arrived healthy
★★★★★
Could package product better for
Could package product better for shipment
★★★★★
H
H
★★★★☆
I have been pleased so
I have been pleased so far with what I have received and the timeliness in getting it to me. It is not NaturalWaterscapes issue but not being able to receive certain products in certain states and locations is annoying but that is not on them it's state governments. I am looking forward to more work with NaturalWaterscapes in getting my pond back to 100% with some weed control and water quality concerns.
★★★★★
Great
Great
★★★★★
Great
Great
★★★★★
Your support and following through
Your support and following through is exceptional!
★★★★★
How about some coupons for
How about some coupons for repeat buyers! Only the wildlife benefit Big Bass Mike 👍
★★★★★
Shipping was timely and completed
Shipping was timely and completed well. No oroblems.
★★★★★
Pond Saver, for sure! Our
Pond Saver, for sure! Our pond was embarrassing. NWS has great customer service. Heather and Alana (love them) Watch Heather's Youtube video for NWS. Thank you, team.
★★★★★
Products work very well turned
Products work very well turned a green pond right around what a relief thanks NW.
★★★★★
Great
Great
★★★★★
Five stars for Natural Waterscapes!
I highly recommend Natural Waterscapes! Aaron was fantastic! As I was reviewing the results of my pond water analysis, Aaron called to discuss them with me. He walked me through the steps to resolve my problem. He made it so simple and easy. I did as he instructed me and the problem was resolved. Five stars for Arron and Natural Waterscapes!
★★★★☆
Products purchased and support workimg
Products purchased and support workimg just great. Pray for RAIN!
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