★★★★★
Amazing service!!!
The products have all worked great! The service is amazing every time I place an order or call for guidance!!
Natural Waterscapes Customer Service Reviews
4.8 / 5 · 1426 verified customer reviews
★★★★★
These guys know their business
These guys know their business and they were very helpful with identifying what we needed to improve our pond water quality.
★★★★☆
Customer service great, product effectivity
Customer service great, product effectivity yet to be determined.
★★★★★
Great company
I have placed two orders now and both have been delivered quickly and with extra advice written by the staff at Natural Water Scapes on how to get the most out of my purchase. I would definitely recommend them. Their products are easy to understand and use and highly effective. After only a week, I could tell a difference in my pond.
★★★★★
Sales personel were friendly &
Sales personel were friendly & acommodating. received product promptly
★★★★★
Amazing how fast it covered
Amazing how fast it covered my pond!
★★★★★
Nice and knowledgeable staff
Nice and knowledgeable staff
★★★★★
Love the floating fowl food
Said it before and I’ll say it again, I love Waterscapes for their floating fowl food! They are prompt and professional. The food is excellent quality.
★★★★★
I like the personal note
I like the personal note that they write on the receipt.
★★★★★
Received in a timely manner.
Received in a timely manner. Great product.
★★★★★
Great products and service
Great products and service
★★★★★
Pond products
Great customer service, reasonable prices, all pond needs, and products that definitely make a positive difference in my pond.
★★★☆☆
Works well, but is pricey.
Works well, but is pricey.
★★★★★
Personalized note reminder that new
Personalized note reminder that new batch for spring was available on special. Also timed shipment to avoid cold temp damage.
★★★★★
Prompt delivery
Prompt delivery
★★★★★
Package was delivered on time
Package was delivered on time and as expected.
★★★★★
Quick response to orders. Great
Quick response to orders. Great products.
★★★★★
Natural pond is now doable for anyone!
super fast delivery, super secure bags, wonderful customer service. now it really is feasible to make your natural pond. thank you ever so much!
★★★★☆
We received our order. We
We received our order. We appreciated that you waited for the weather to get a little warmer before shipping it.
★★★★★
Excellent Customer Service
Aaron Tokay showed exceptional customer service and his professionalism was exemplary. I will be a repeat customer. Fast shipping and I look forward to setting up my new aeration system once the pond has been completely constructed.
★★★★★
Excellent customer service and fast
Excellent customer service and fast shipping
★★★★★
Great service
Great service
★★★★★
I WAS ABLE TO GET
I WAS ABLE TO GET ON LINE AND ORDER WHAT I NEEDED AND IT WAS DELIVERED RIGHT AWAY. A PERSONAL CARD CAME WITH THE MERCHANDISE. VERY PROFESSIONAL.
★★★★★
super working very well
super working very well
★★★★★
Had the product and did what they said.
Service was great. Shipping was great. The ducks think the Waterfowl Feed is great (they told me so!). They’re already after me to get more.
★☆☆☆☆
The seal on a 1
The seal on a 1 gal. jug was broken and herbicide was leaking into shipping box
★★★★★
Ground water
This stuff works, I am pleased
★★★★★
Great company and product! We
Great company and product! We go through 40 lbs of their duck pellets about every 10-12 days. The ducks absolutely love them. The shipping is crazy fast. I often receive packages within one or two business days. Customer service was friendly and helpful the one time I had a minor issue.
★★★★★
The ship my products very
The ship my products very quickly.
★★★★★
I have used Natural Waterscapes
I have used Natural Waterscapes for years for products to treat my pond and they are always helpful with what products to use and their service is great.
★★★★★
Very easy, fast & efficient.
Very easy, fast & efficient.
★★★★★
Great
Great
★★★★★
The best!
Expertise guidance, easy ordering from website, excellent customer service and fast shipping. And I always look forward to the note and/or artwork they include with my order when packaging.
★★★★★
Great stuff, johnny on the
Great stuff, johnny on the spot delivery after on line order.
★★★★★
Great company to do business
Great company to do business with
★★★★★
Seems to be working really
Seems to be working really well. Pond has definitely cleared up.
★★★★★
Awesome team that knows their
Awesome team that knows their product.
★★★★★
Great products. The fish are
Great products. The fish are happy and the pond looks beautiful since we’ve been adding the muck away and enzymes. Also reliable shipping. Our packages arrive intact and promptly.
★★★★★
I have been purchasing pond
I have been purchasing pond supplies from Natural Waterscapes for several years now and have always been happy with their products as well as their service and recommendations.
★★★★★
Awesome service
unbelievably fast service! I ordered on Friday it was delivered on Sunday! just so impressed! Great communication there's actually nothing that I can suggest that you do better
★★★★★
Bentonite Clay, love it. Building
Bentonite Clay, love it. Building a landscape berm to prevent flooding. Mixed clay with sand so far doing a great job keeping water where i want it.
★★★★☆
service fine. just haven't hit
service fine. just haven't hit the right combination of product to make my pond cleared up and stay that way.
★★★★★
Fast shipping
Fast shipping
★★★★★
Great products with very helpful
Great products with very helpful support.
★★★★★
Always a good experience they
Always a good experience they really know there stuff
★★★★☆
No problems with purchase or
No problems with purchase or delivery
★★★★★
I love the care natural
I love the care natural Waterscapes takes in making quality floating food for the ducks and geese on my river… The fish love it too! This is the only company of its kind. They make a 40 pound bag at a surprisingly fair price that comes right away WITH a kind note! Unheard of in these days…I love this company please support them!
★★★★★
Fast and friendly service...
Fast and friendly service...
★★★★★
Always great service and fast
Always great service and fast shipping
★★★★★
denise powell
Customer service was something I had experienced most of my life. These past decades I have seen it wane off into near extinction. Natural Waterscapes is an exception to that loss! As a 60 something widow, I must access my expenditures while often hoping to make a beneficial choice in the process. I never worry that I've made a wrong choice using this vendor! I am 100% satisfied with their product line, delivery and yes, customer service. Keep up the good work!
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