★★★★★
awesome advice and products
Best advice and products you can find to get your pond at its best I have been using them for years
Natural Waterscapes Customer Service Reviews
4.8 / 5 · 1426 verified customer reviews
★★★★★
pond rake
I bought a pond rake. The persons cleaning the debris out said I put the pole on wrong This means to me I have to install the extension first then add the rope throw part But then it would not fit in the shed. So they used a difference rake. So not much to say yet.
★★★★★
Easy folks to work with.
Easy folks to work with. Order filled quickly, sometimes same day as order. I called and spoke with rep on Muck Remover application, she was very knowledgeable.
★★★★★
Alana helped me determine how
Alana helped me determine how much product we needed for our pond. She is very knowledgeable and has great customer service. She answered every question and call. The best.
★★★★★
All round great product easy
All round great product easy to use
★★★★★
Great Experience
Doing business with Natural Waterscapes was great experience. Very helpful and prompt customer support.
★★★★★
Great service
Great service
★★★★★
Quality fish food shipped monthly
I have been placing monthly orders for fish food for my pond from Natural Waterscapes for years. The online ordering process is always seamless. They ship the product to me quickly. The quality of the product is top notch. My fish love it!
★★★★★
Natural Waterscapes was perfect. Communication
Natural Waterscapes was perfect. Communication and explanation of product was excellant.
★★★★★
Great
Fast shipping and a great price!
★★★★★
The online chat was very
The online chat was very helpful. Product shipped quickly.
★★★★★
Thanks
Nice fountain - easy to assemble
★★★★★
No idea what this means but let's just invent a word better than great. . .
Super great! So sorry to delay in responding. IMMEDIATE responses every single time. VERY appreciative. Also impressive since many different employees responded, all of whom were amazingly knowledgeable. Thanks so much for your products AND impressive service.
★★★★★
Very pleased to find this
Very pleased to find this product. Shipping was fast and we were able to apply it at a good time. It appears to be working on our leaky pond.
★★★★★
The lady I talked with
The lady I talked with was very polite and helpful.
★★★★★
Use it lots does great
Use it lots does great job
★★★★★
Products arrived in a timely
Products arrived in a timely manner and they all work great!
★★★★★
Making it happen
Knowledgeable and prompt service always.
★★★★★
Satisfied with knowledge and fast
Satisfied with knowledge and fast shipping of solutions to pond problems
★★★★★
Their consultation and products have
Their consultation and products have been absolute game changers on the water quality in my pond. You cannot beat their customer service.
★★★★★
The NaturalWaterscapes staff is outstanding.
The NaturalWaterscapes staff is outstanding.
★★★★★
Great color, quick delivery, easy
Great color, quick delivery, easy to use! Will definitely be back to purchase more stuff in the future!
★★★★★
was nice shipping was free
was nice shipping was free and very good service
★★★★★
I had great service and
I had great service and good advice. See you in the spring.
★★★★★
Thanks for the advice
My little 1/4-acre pond was having problems with blue-green algae. The people at Natural Waterscapes supplied me with the necessary products and I haven't had a problem since. The pond looks better overall.
★★★★★
Very helpful with knowledgeable staff.
Very helpful with knowledgeable staff. Appreciate talking to a person instead of automated system. Shipping was quick as well.
★★★★★
Thank you Natural Waterscapes
Natural Waterscapes was excellent to work with. Their personnel was friendly, professional, and informative. Their products arrived on time and worked to perfection.
★★★★★
excellent as always
excellent as always
★★★★★
Shipping was quick and easy.
Shipping was quick and easy. The color makes the pond vibrant and it really helps with controlling water weeds.
★★★★★
Amazing packaging. All survived and
Amazing packaging. All survived and active.
★★★☆☆
Had to go pick up
Had to go pick up shipping was not able to deliver to house.
★★★★★
Great website, great products and
Great website, great products and fast delivery!
★★★★★
New customer very satisfied
I am a new customer but what I have seen so far is great!
★★★★☆
Pond info
Got quality information and quality products
★★★★★
Great Producr!
Great Product my pond and fish enjoy the food. The Bass and Brim are growing healthy and getting larger.
★★★★★
My so Flo local pond
My so Flo local pond fish love it
★★★★★
Great product
Great product
★★★★★
Customer service was above average
Customer service was above average
★★★★☆
The people I spoke with
The people I spoke with are very friendly and knowledgeable. The product was ordered and shipped in a very timely manner. We received our product by fed x and was informed of when delivery would arrive and driver called an hour before delivery very helpful. Will buy from them again.
★★★★★
Good folks
Very responsive helpful and professional. Got my order quickly and got it delivered in just a couple of days
★★★★☆
Good products
Good products
★★★★★
People seem to know what
People seem to know what I needed but it did nothing at all to my pond
★★★★★
Great for the fish
Great for the fish
★★★★☆
I ordered my product. It
I ordered my product. It was d Arrived when you told me it would.
★★★★★
They did a great job
They did a great job all around. Excellent staff and service
★★★★★
Jesse
Jesse got the job done! Thanks
★★★★★
Very time
I placed my order by phone Monday morning and the shipment arrived before Noon on Wednesday. Because I ordered 10 bags I got the discounted rate.
★★★★★
Honest advice, quality products, locally owned
The customer service was awesome at Natural Waterscapes. When I called to get advice about fish, someone was able to speak to me right away. They clearly gave me the advice for the good of my pond, and not to just sell me a product. We recently also had an American Pond Weed problem, which I was able to address through the chat box. The representative emailed me back promptly, and we did buy the product and sprayed our pond. It's been about 10 days and we've seen our weeds begin to disappear. I trust this company and I really like that they are locally owned.
★★★★★
Great product
Great product
★★★★★
Weed Removal
Great technical support!
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