★★★★★
outstanding service , great attention
outstanding service , great attention to detail
Natural Waterscapes Customer Service Reviews
4.8 / 5 · 1426 verified customer reviews
★★★★★
None
None
★★★★★
Have been very happy with every purchase
I recently bought a new net and love it. I thought it was too big because my pond is small, but it worked out great to clean out the muck from the bottom. It's deep enough to pick the frogs out of it to throw them back into the pond.
★★★★★
Customer service
The team there has been awesome. They answer every single question that I have and they always return my calls when I have needed something.
★★★★★
I have been talking with
I have been talking with customer support and they have been very helpful. They have identified the noxious weed and what herbicide to use. The herbicide arrives promptly. The website is very easy to navigate. I would recommend you to anyone
★★★★★
Customer service is very good,
Customer service is very good, they are truly focused on getting you what you need vs just selling products
★★★★★
NaturalWaterScapes is the best place to shop.
Phase 1 - conversation on what to buy was excellent. Learned a huge amount beyond what I thought I needed to know. Phase 2 - delivery. Only good because large bottle leaked big time and totally saturated the documentation making it useless. Phase 3 - conversation about defective bottle/handling went great. Phase 4 - excellent as replacement bottle was sent out straight away.
★★★★★
Thanks!
Thanks!
★★★★★
This replacement compressor was shipped
This replacement compressor was shipped quickly and the company responded well to questions. Great experience.
★★★★★
Good
Good
★★★★★
Review
Everything was great . Thanks
★★★★★
Great service and follow-up
The Natural Waterscapes team has been terrific! The Sales team is very knowledgeable and courteous, and their Shipping team gets things packed and shipped very quickly. I highly recommend them!
★★★★★
Duckweed Destroyer worked great so
Duckweed Destroyer worked great so far.
★★★★★
It was very easy to
It was very easy to make an order and the delivery was great.
★★★★★
Great product, timely delivery
Great product, timely delivery
★★★★★
Great Customer service
This was my first time ordering, and I experienced great customer service, and my order was sent out quickly.
★★★★★
Staff is very helpful and
Staff is very helpful and knowledgeable!
★★★★★
Great
Great
★★★★★
The product seems to be
The product seems to be working well. We used it on our Phragmites. We have it on a 3 acre plot and some scattered areas. It’s on week three and seems to be slowing it down quite a bit. It hasn’t killed it off entirely yet, but this stuff is tough. We used a drone sprayer on a calm day. The service has been great and delivery was timely. I highly recommend this company and will be buying again in the future for other areas of our land.
★★★★★
Love this place!
Best customer service Ever! I was able to order just what I needed for my Koi Pond.
★★★★★
Excellent service
Excellent service
★★☆☆☆
Terrible delivery
I have ordered my product and it still hasn’t been delivered well past the estimated time
★★★★★
We needed 2,000 Lbs. of
We needed 2,000 Lbs. of Bentonite, and Natural Waterscapes provided that in a timely manner. When delivered the driver was on time, friendly, and fast. Many thanks to the great customer service and quick turnaround for delivery to Los Angeles, CA.
★★★★★
You have my business
Everyone is super helpful and friendly. The product I purchased worked great. You definitely have my business.
★★★★★
Product review
Excellent service and products
★★★★★
This company was great to
This company was great to deal with. They were knowledgeable about what I needed, didn’t try to sell me more than I needed (to get rid of copious amount of baby catfish) and got my order here alive. They even included 1 extra fish per box just in case. Will reach out to them again if needed. Highly recommend!!
★★★★★
Good product. Fast shipping. Great
Good product. Fast shipping. Great communication.
★★★★★
Very courteous and helpful!
Very courteous and helpful!
★★★★★
good people to work with.
good people to work with. very helpful with ideas
★★★★★
Bass fish
I've ordered the stocking bass fish twice and both orders came quickly and all were alive.
★★★★★
Great Service and great product
Great Service and great product
★★★★★
Website is easy to use
Website is easy to use and delivery is fast. Products work awesomely!
★★★★★
Online purchases are easy peasy,
Online purchases are easy peasy, with the fastest processing and product delivery.
★★★★★
Very prompt service. Just started
Very prompt service. Just started with the Muck Remover just now; so I haven’t seen any results yet. Online store is easy to use. Customer service answered all my questions quickly.
★★★★★
Very quick delivery.
Very quick delivery.
★★★★★
We were concerned about a
We were concerned about a greenish film and mossy looking area on our tank. Our animals drink from there and we needed to know if it was dangerous for them. We contacted Natural WaterScapes for help. We sent them water samples and after testing them they confirmed it was dangerous for our cattle to drink from the tank. They sold us what we needed to apply to the moss and explained exactly how to do it. With their products and instructions, a month later our tank water was clean and ready for cattle to drink from and grandkids to fish from. Wonderful and knowledgeable folks! I highly recommend them.
★★★★★
Irrigation Pond, String Algae, Koi
Natural Waterscapes has the products and product support to help deal with any pond issue. I initially attacked my string algae issues with products thinking that they alone would solve the product. Their support group put me on the right track when initially I didn’t get the desired results. Pond situation is now getting better every day. Thank you so much.
★★★★★
Customer Service is # 1
Customer Service is # 1 and shipping is always fast and easy . Product is always packed well and arrives in great shape !
★★★★☆
Just used it on the
Just used it on the musk in my lake and have not had enough time to see results
★★★★☆
Clears water nice but pricey
Clears water nice but pricey
★★★★★
Great customer service. Allona was
Great customer service. Allona was great to work with
★★★★★
Good, quick service.
Good, quick service.
★★★★★
Customer service was great. Unfortunately,
Customer service was great. Unfortunately, the product that they recommended didn’t have the desired results that I was hoping for.
★★★★★
Great deal, nice to have
Great deal, nice to have this service
★★★★★
BEST IN THE INDUSTRY!
Excellent phone support and product development. Best in the industry!
★★★★☆
Quick delivery, no one answered
Quick delivery, no one answered the phone, but got through it.
★★★★★
Glad I found you .
Glad I found you .
★★★★★
Meta Floc
You guys were exceptional to work with sure appreciate it. I bought your meta floc and it worked great clearing the water. I had 13 inches of visibility 24 hours later 64 inches so nice to have a clean looking pond and I can feed my fish and see them coming from a long way off. I think that’s a great product!
★★★★★
Great job as always
Great job as always
★★★★★
The fish pellets was the
The fish pellets was the best food product that I have ever used. NaturalWaterscapes got it right!!
Shop all productsPond and lake supplies from Natural Waterscapes