★★★★★
order was delivered a couple
order was delivered a couple of days early. would use them again
Natural Waterscapes Customer Service Reviews
4.8 / 5 · 1426 verified customer reviews
★★★★★
Great product – it works.
Great product – it works.
★★★★★
The process was as easy
The process was as easy as any other up to date website. One of the packages, Aquatistick leaked. The container did not have a seal-it was only enclosed in a baggie. So liquid had seeped out to the box. Packaging for this product should be reviewed.
★★★★★
Really appreciate how the staff
Really appreciate how the staff answers the phone providing excellent advice & recommendations of products to keep our one acre looking great for swim season!
★★★★★
Great product
Great product
★★★★★
No matter what questions I
No matter what questions I have on any of the products I always get a helpful answer. I have never been disappointed with the product that I have purchased from Natural Waterscapes.At first that was a little bit apprehensive, but after using the product I was amazed at the results.
★★★★☆
Idk why but our card
Idk why but our card never process on your site so we have to use PayPal. Always appreciate the hand written thanks on the boxes.
★★★★★
People are awesome and helpful.
People are awesome and helpful. Product not so much
★★★★★
Great product! Received it quickly!
Great product! Received it quickly!
★★★★★
Great fish source
Received a shipment of Bass for our pond, were in great shape!
★★★☆☆
Still have Alage
Still have Alage
★★★★☆
Quick shipping and packing was
Quick shipping and packing was excellent.
★★★★★
Very good company, pricing and
Very good company, pricing and fast shipping.
★★★★★
arrives on time or before
arrives on time or before scheduled time
★★★★★
Duckweed Destroyer Package does the job
My .30 acre pond was completely covered with a thick layer of duckweed, I attempted to manually remove it with no luck. The Duckweed Destroyer package is amazing. After the initial treatment the duckweed began dying within 24 hours. After the initial 14 days, I treated the other section of my pond and removed the remaining duckweed invasion. This product worked great & I recommend it to anyone with a duckweed invasion
★★★★★
Live bass
Fish were great!! Will buy again.
★★★★★
got it on time
got it on time
★★★★★
Good service
Good service
★★★★★
Shipping was right on time.
Shipping was right on time.
★★★★★
Great product with great help
I found your company because you sent out a catalog. I called and Danny helped me. I told him I had alligator weed in our pond and asked him what I needed. He told me and told me how to mix and spray on a sunny day. I did what he said. I got the product he sent quickly. I thank you for being so helpful. These are before and after pictures. It will be gone soon. Thank you Danny
★★★★☆
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★★★★★
Good service, Good prices, quick
Good service, Good prices, quick delivery.
★★★★★
All came alive and healthy
All came alive and healthy - great job.
★★★★★
Take care of business company!
Take care of business company!
★★★☆☆
Company was good. Fish were
Company was good. Fish were dead.
★★★★★
Fish Purchase
Knowledgeable and helpful people. I purchased 2 orders of fish and they came exactly how they described
★★★★☆
Service review
We have been very pleased with the product that you provide and with the service. Mark has always been very helpful and courteous. He’s a good representative for your company.
★★★★★
Always responds
Always responds
★★★★★
Products do the job!!
Products do the job!!
★★★★★
Received product with no problems.
Received product with no problems. Treated two little ponds. Cleared them up almost overnight. Only been a week. Will see how well they hold water.
★★★★★
I was extremely pleased with
I was extremely pleased with my purchase of the kasco 1/2 horsepower fountain and light system. I could not be any happier with Natural Waterscapes. They have made me appreciate buying an expensive product. This fountain was worth every penny. I am so pleased with them and how their workers treat customers. I will recommend them to anyone who needs pond products
★★★★★
blown away with the quality of the fountain
I spent a lot of time researching pond fountains. I was recommended by many people to use Kasco. I came across natural waterscapes. I called and talked to Jessie. He was so knowledgeable and patient. He got me the best fountain and lights for my pond. I felt I got the best service. It was the best experience I had in a very long time. I will use Natural Waterscapes for all my pond needs.
★★★★★
Fast delivery
Fast delivery
★★★★★
Great product!
Great product!
★★★★★
Shipping went well! Thanks
Shipping went well! Thanks
★★★★★
Pond water
Excellent customer service. Discussed our algae issues in our 8 ponds and decided on using Cutrine liquid which was followed up with Pond dye. So far so good. Ponds look amazing. Thank you
★★★★★
Fast Delivery and Great service
Fast Delivery and Great service
★★★★★
Definitely a winner!
I love this company! I had a serious duckweed/watermeal issue in my 1/4 acre pond along with water primrose. I ordered the Duckweed Destroyer & The Clearcast. Within a few hours we were watching it brown up and die. The primrose is completely gone. The duckweed/watermeal is coming back a bit, but we knew that it's a long game to rid our pond of it, so I just placed an additional order to kill of what is back & continuing spot maintenance as necessary. I am extremely impressed with their customer service. Of all the boxes that arrive at my door this company is the only one to take a minute to write a "thank you" on the box. Those little touches go a long way!
★★★★☆
Product Review Survey
Always satisfied w yalls products.
★★★★★
Great to purchase from
Great to purchase from
★★★★☆
Thx
Thx
★★★★★
We had a huge issue
We had a huge issue with watershield on our pond for the past 5yrs to the point where it had basically taken over. We reached out and it was suggested to use Navigate. We did and it wiped it out very quickly.
★★★★★
Pond water
Service and support was great. Initial treatment of three ponds looks good. Treated algae with Cutrine liquid and followed up with midnight blue pond dye. Hoping to follow up with the same procedure on the rest of the ponds once weather permits. Initial ponds look great.
★★★★★
Easy to use and worked
Easy to use and worked as described or maybe even better
★★★★★
great
great
★★★★★
Highly recommended!!
Quick shipping, friendly service.
★★★★★
Products were fairly priced, arrived
Products were fairly priced, arrived quickly, and are helpful for our pond maintenance. Very good customer support.
★★★★★
Amazing fish, fast shipping, and
Amazing fish, fast shipping, and can’t wait to order again!
★★★★★
Excellent service. Easy ordering and
Excellent service. Easy ordering and very fast shipping.
★★★★☆
Application is somewhat difficult in
Application is somewhat difficult in that instructions indicate 1/2 gallon should cover 2500 square feet. That requires a fine mist that is difficult to apply if there is any wind. It does appear to be effective in killing the weeds though.
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