★★★★★
Customer service was great -
Customer service was great - I sent a picture of my problem and ordered the product-the product has NOT worked as expected but maybe it needs more time- no problems
shop.naturalwaterscapes.com — Customer Reviews
4.8 / 5 · 1412 verified customer reviews
★★★★★
Texan RV Park
The staff is always very helpful, very knowledgeable about the products and how to use them. We were new to lake maintenance and the folks here helped us feel completely confident. We have three lakes in our RV park, they all look fantastic and our guest enjoy them! Thanks again Natural Waterscapes
★★★★★
So very helpful and on
So very helpful and on time delivery. A+ company
★★★★★
Ok
Ok
★★★★★
Gave me great advice as
Gave me great advice as to what product I needed and it did the trick.
★★★★★
Shipping service excellent.
Shipping service excellent.
★★★★★
Great service shipping was on
Great service shipping was on time, and product was all there. I still need to use it to see how good it will work.
★★★★★
Great service
Great service
★★★★★
Awlsome
Awlsome
★★★★★
Thank you for help and
Thank you for help and prompt shipment delivery!
★★★★☆
shipping was quick and on
shipping was quick and on time
★★★★☆
When I ordered fish food
When I ordered fish food in bulk quantities per your recommendation; it was displayed on your website as being in what looked like 5 gallon type buckets with lids. Came in sacks; which are hard to handle and store without getting raided by vermin.
★★★★★
Quality products and great customer
Quality products and great customer service!
★☆☆☆☆
We needed a product to
We needed a product to kill Duckweed without killing water lilies.Your salesman said that the Duckweed package would work so I ORDERED IT.Before applying it my wife called your offices to make sure and a lady said that the package would kill the lillies.I am out a piece of money on a lie. William Hooper Conroe, Texas
★★★★★
Shipping was good. Product is
Shipping was good. Product is great- only issue was tge catalogue photo showed black and in this size it only comes in yellow- thought it would really stand out at our pond but it’s really no problem- love that the pipe is finally covered
★★★★★
Best company out there for
Best company out there for your pond needs. Never mind the big box stores go with a company that only cares about your pond needs. They are always right there with answers to your questions and concerns.
★★★★★
Great Customer Service
I have been able to speak with representatives of NaturalWaterscapes at every turn: testing, product purchase; aftercare. All has been timely and courteous.
★★★★★
Product came in a very
Product came in a very timely manner. no delays.
★★★★★
Nice to have knowledgeable people
Nice to have knowledgeable people to reach out to for pond questions and and supplies.
★★★★★
Great people
Great people
★★★★☆
Service was generally good but
Service was generally good but had a problem with my last order. I did receive it at the last minute but it prevented a five star rating.
★★★★★
Great company, staff and products
I have been buying the pond maintenance package for several years now. Friendly and knowledgeable staff, ships quickly, always a nice note inside from the person who packed the box, and best of all the products work well. Highly recommend!
★★★★★
Fast delivery, can't wait to
Fast delivery, can't wait to try the products. They seem to be reasonably priced.
★★★★★
Great product!
Great product!
★★★★★
customer service
The product I ordered was priced right and arrived promptly. As did all the items I ordered before. I will do business with you again.
★★★★★
Always very helpful and knowledgeable
Always very helpful and knowledgeable answers
★★★★★
Natural Waterscapes.com is a great
Natural Waterscapes.com is a great place to start to add to your pond landscaping. All their products are top notch.
★★★★★
Fish order for my pond
The site is easy to use and placing your order is simple and quick. They offer a variety of products and shipping is economical. My fish arrived in 2 days. The first shipment had about 1/2 the fish arrive dead but it was due to a cold snap in the weather that put them into shock. They reshipped my order the following week and almost all of the fish arrived in great condition. Wonderful people to do business with.
★★★★★
Shipping was fast, and the
Shipping was fast, and the support team was great to work with
★★★★★
Great service and amazing results!
Two years ago, our three-acre pond had water shield covering more than 1/3 of its surface. We were concerned that increased leafy material in the pond had altered the chemistry of the water and threatened the fish populations. As a result, we began to consider excavation to remove the muck and the plant life that was growing from it. Based on a site visit, Chad prescribed treatment regimen that included Navigator, muck remover, phosphate eliminator, barley packets and dye from early April through the end of September. We followed the application schedule faithfully and, by September, the water shield was all but gone. We're following up with a slightly reduce dose this year for the "knock-out" blow. Needless to say, we're thrilled with the results and recommend Natural Waterscapes enthusiastically and without hesitation to anyone in meed of pond remediation!
★★★★★
On time as promised
On time as promised
★★★★★
Good products, quick delivery and
Good products, quick delivery and great service. Easy to find items on the website.
★★★★★
Ordered new products for our
Ordered new products for our pond and was pleasantly surprised to receive them 2 days later Your products have keet ourr pond fresh looking and algae free for quite a few years. Thank you
★★★★☆
Aaron was quite helpful in
Aaron was quite helpful in securing the proper Compressor
★★★★★
Great company to work with!
Great company to work with!
★★★★★
Fast service
Fast service
★★★★★
Amazing service!!!
The products have all worked great! The service is amazing every time I place an order or call for guidance!!
★★★★★
These guys know their business
These guys know their business and they were very helpful with identifying what we needed to improve our pond water quality.
★★★★☆
Customer service great, product effectivity
Customer service great, product effectivity yet to be determined.
★★★★★
Great company
I have placed two orders now and both have been delivered quickly and with extra advice written by the staff at Natural Water Scapes on how to get the most out of my purchase. I would definitely recommend them. Their products are easy to understand and use and highly effective. After only a week, I could tell a difference in my pond.
★★★★★
Sales personel were friendly &
Sales personel were friendly & acommodating. received product promptly
★★★★★
Amazing how fast it covered
Amazing how fast it covered my pond!
★★★★★
Nice and knowledgeable staff
Nice and knowledgeable staff
★★★★★
Love the floating fowl food
Said it before and I’ll say it again, I love Waterscapes for their floating fowl food! They are prompt and professional. The food is excellent quality.
★★★★★
I like the personal note
I like the personal note that they write on the receipt.
★★★★★
Received in a timely manner.
Received in a timely manner. Great product.
★★★★★
Great products and service
Great products and service
★★★★★
Pond products
Great customer service, reasonable prices, all pond needs, and products that definitely make a positive difference in my pond.
★★★☆☆
Works well, but is pricey.
Works well, but is pricey.
★★★★★
Personalized note reminder that new
Personalized note reminder that new batch for spring was available on special. Also timed shipment to avoid cold temp damage.