★★★★★
Awesome Job
Awesome Job
Natural Waterscapes Customer Service Reviews
4.8 / 5 · 1426 verified customer reviews
★★★★★
The fish I ordered came
The fish I ordered came on time and were a good condition. I would recommend natural waters scapes for your fish needs
★★★★★
Excellent service as usual. Buying
Excellent service as usual. Buying from Natural Waterscapes for 3 years now
★★★★★
Awesome customer service!
Best place I have found for all of your pond needs! The sales teams is extremely knowledgeable and very professional. They really took there time answering all my question along with suggestions of what would work best for me. Highly recommend!
★★★★★
Pond products
Very well illustrated
★★★★★
New pond
Having just had my pond that I’ve been dreaming of for the past 25 years dug out last fall I placed an order. It came in a timely fashion and I’m very pleased. Up here in northern Vermont I’m waiting for the ice to clear but am looking forward to dealing with Natural Waterscapes more in the future
★★★★★
Great customer service!!!
Ordered for the first time this last month, so not sure about the products, will updated later this summer. I have high hopes? Talked to several pond companies and Natural Landscapes were the nicest people, as well as knowledgeable! Have called several times, always a great experience. Shipping was very fast as well. Thanks for all your support!
★★★★★
I’m very pleased with it.
I’m very pleased with it. However, i did not receive my anchors and bolts to attach.
★★★★★
Great products at a reasonable
Great products at a reasonable price.. very quick shipping.
★★★★★
This is a good product
This is a good product and the company is a great resource of helpful information!
★★★★★
Alana was extremely helpful with
Alana was extremely helpful with product information and recommendations on products to fit our needs. Follow up on quotes and orders pending was prompt as well.
★★★★★
very good
very good
★★★★★
Would buy again
Quick shipping, the ducks live the pellets
★★★★☆
Great!
Great!
★★★★★
Timely delivery great communication
Timely delivery great communication
★★★★★
Most helpful!
Most helpful!
★★★★★
Great products and competitive pricing.
Great products and competitive pricing.
★★★★★
Great product and customer service
Customer service has been great each and every time I make an order. This is now my 4th order and will continue to do business with Natural Waterscapes because of the quality product and quality customer service that I get get each and every time.
★★★★★
Great response time for everything
Great response time for everything I have purchased from them
★★★★★
everything received quickly and as
everything received quickly and as ordered....
★★★★★
We don't use anyone else!
When we needed immediate help with our pond, Naturalwaterscapes was very responsive. Their customer representative took time to explain the products etc. Delivery was prompt!
★★★★★
Great company
This has been one the best online companies I have ever used. Customer service is phenomenal. You don't get put on hold or have to go through a phone tree. Products arrive quickly. Will continue doing business with them for my pond.
★★★★★
Helpful people for sure
They have been very helpful and communicate great.
★★★★★
My ducks love this food!
My ducks love this food!
★★★★★
Fast
Great service. Was delivered before I started looking for it.
★★★★★
Super quick service and priced
Super quick service and priced right!
★★★★★
Natural waterscapes is fantastic to
Natural waterscapes is fantastic to deal with. The pricing was extremely competitive and the service for delivery was on point. I will be working with Natural Waterscapes in the future.
★★★★★
Wonderful experience all the way
Wonderful experience all the way around! Highly recommend!
★★★★★
A
A
★★★★★
I have yet to do
I have yet to do business with a company with better customer service! Hands down the very best! This company truly cares about their customers and getting quality products which are effective and environment friendly. Every step of the way, Natural Waterscapes assisted us with our pond. We had a pond that would become overridden with pea soup algae and pond weeds. We have a totally different pond! Started winter of 2023 and throughout, Natural Waterscapes directed us with their products. Money well spent! Our pond is beautiful all thanks to this amazing company! Kudos to your employees, customer service, and management!!
★★★★★
All good
All good
★★★★★
Great company
I keep coming back to Nat Waterscapes because the knowledgeable help I have gotten from Jamey. It’s ideal to speak to the same person when I have a question or an order to place.
★★★★★
These work and make my
These work and make my 3/4 acre pond look great all summer long
★★★★★
Muscovy's love it!
Great item and shipped so so quickly. Our wild muscovy ducks love the food. Great selection of food as this food floats when thrown into the water for them. The food was packaged secure and I will definitely order again. Thank you so much. The ducks thank you too.
★★★★★
All my experiences w Natural
All my experiences w Natural Waterscapes have been very good. I am very happy with the way customer service is able to answer my questions. Always friendly and helpful.
★★★★★
Very Fast service and product
Very Fast service and product comes the next day
★★★★★
Received order quick and was
Received order quick and was in good condition. Unfortunately it has been cold and raining here so haven’t been able to get it in the pond yet. Hopefully after this week of rain we will be able to get it out. I feel confident that it is going to work for us though 🤞
★★★★★
Keeping my pond looking great
Great help from people who know ! Have used them for many years
★★★★★
My orders are filled the
My orders are filled the same day, and sometimes shipped the same day. Excellent service and high quality products, plus good info about pond/water quality.
★★★★★
Great customer service!
Incredibly helpful and knowledgeable. I live in a very rural area and often have trouble receiving packages. They knew exactly how to do it that resulted in a smooth easy delivery
★★★★☆
THE SHIPPING WAS FAST
THE SHIPPING WAS FAST
★★★★★
Website is great
Products work! Pond is looking better every week. Website is wonderful source of information and easy to move through.
★★★★★
It is such a pleasure
It is such a pleasure to work with a company that is responsive to ones needs. So helpful to speak to a non foreigner who clearly speaks English and is well informed. We rely on Natural Waterscapes to protect our residential pond. If you have questions, give them a call
★★★★★
I was very pleased with
I was very pleased with the prompt helpful advice and rapid supply of product (which hopefully will work!)
★★★★★
No problems
No problems
★★★★★
Pro service and communication.
Pro service and communication.
★★★★★
First time buyer
The process was so easy. Shipping was on time and well done. Packaging was perfect and not any mess.
★★★★★
Great communication friendly service good
Great communication friendly service good value
★★★★★
Buy with confidence
Great products and Fast Shipping!
★★★★★
Service was quick and correct,
Service was quick and correct, as usual.
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