★★★★★
Easy ordering over the phone,
Easy ordering over the phone, arrived when it was predicted to and in great shape.
Natural Waterscapes Customer Service Reviews
4.8 / 5 · 1426 verified customer reviews
★★★★★
Great products and amazing customer
Great products and amazing customer service! I purchased the algae pack and it was at my door in A few days with free shipping. It has really cleared up my pond. To prove the level of personal service see the pictures of the box and my invoice.Not just a number with this company!
★★★★☆
Packaged well, shipped fast .
Packaged well, shipped fast . Works well
★★☆☆☆
The products I purchased did
The products I purchased did not perform as advertised. It was an expensive product to not work.
★★★☆☆
I talked online and took
I talked online and took his advice and purchased the product he recommended. Felt it didn’t help our problem with string algae at all.
★★★★★
Great customer service
Customer services are excellent, ordering, shipping and helpful chatting.
★★★★☆
Great products and lots of info
The service is great and I received my package in good condition. Your website has a lot of information on it but it takes some time to navigate to get the information I am looking for on my pond. I wish there was another sort option, maybe in the 101 section, that allowed you to review information by pond type and size.
★★★★★
Very helpful Customer Service from
Very helpful Customer Service from initial inquiry to shipping. Quick, accurate information, and the right product for my job.
★★★★★
very happy with the service
very happy with the service from Natural Waterscapes!
★★★★★
easy to use.
easy to use.
★★★★★
Fish came promptly and are
Fish came promptly and are doing great in our pond. The aerator you recommended is exactly what we needed! You pond expert is great. Thanks
★★★★★
my pond hasent look this
my pond hasent look this good in years,i didnt take the time to take care of it and it went really bad!!!!! thanks again earle black
★★★★★
it appears to be working
it appears to be working
★★★★★
The website was easy to
The website was easy to navigate. Found the products I needed quickly. Ordering was very easy. My products came in 4 days. Very satisfied.
★★★★★
New to ponds
Very helpful, knew what they were talking about and made use feel we made the correct choices.
★★★★★
I have ordered from them
I have ordered from them several times now, products have been as described, arrive quickly and with great instructions. Would definitely recommend!!
★★★★★
Great product. Algae was gone
Great product. Algae was gone in days.
★★★★★
Personal Touch
The service that comes with the purchase is above and beyond other suppliers. They really help with providing you the products you need. Very knowledgeable. All products come packaged well, the dyes come in protective plastic to assure no leaks. Shipping was quick.
★★★★★
We absolutely love naturalwaterscapes.com! Had
We absolutely love naturalwaterscapes.com! Had a little shipping problem made one phone call and have it solved. We received the replacement product within a week and our pond is looking fabulous. We will definitely use natural water scapes.com again and again and again.
★★★★★
Very helpful when we called
Very helpful when we called asking about products, and services.
★★★★★
Great products and excellent service.
Great products and excellent service.
★★★★★
What we ordered was right
What we ordered was right and delivered in a timely fashion. We appreciated the good service. Thanks
★★★★★
Thank you!
Quick service and delivery. Perfect.
★★★★★
A+Service and products
We had a mishap with our package when it was in delivery. When it arrived the package of dye had burst and covered everything! I called the company prepared for battle and never even had to use my teacher voice. They apologized and told me everything would be reshipped ASAP. I got an email notice that it was reshipped that same day. This is the 2nd time we have used NaturalWaterscapes but certainly not the last!
★★★★☆
Very helpful when we call.
Very helpful when we call.
★★★★★
Their fish food pellets are
Their fish food pellets are a great product (at least my fish think so) Service is fast and the personal note included with the orders are a nice touch!
★★★★★
Bonnie
your chemicals cleared our ponds out of the nasty weeks...Did a great job. thanks
★★★★★
My pond is surrounded by
My pond is surrounded by trees and the leaves in the fall and pollen in the spring tend to coat the surface and sink to the bottom. After two treatments my pond started to clear up and you could see deeper into the water. Hopefully after several more treatments it will be crystal clear.
★★★★★
Great Service and Pricing
Quick, timely, and competitive pricing. I will order from them again shortly!
★★★★★
Bonnie
the signs are excellent...perfect!
★★★★★
Great company
They really know water problems and have great products
★★★★★
The website is easy to
The website is easy to use. Shipping was fast. the catalog is helpful and the thank you in the bottom of the shipping box was cute and unexpected.
★★★★★
Review title
Very informational, clear and excellent photography! I plan on ordering soon. TY
★☆☆☆☆
I sent email asking about
I sent email asking about how to use granular bentonite to seal small leaks in a concrete pond... no answer,Vic Martin maegret @ comcast.net
★★★★★
They were shipped fast and
They were shipped fast and their phone representative was very helpful with finding just what I needed for algae control
★★★★★
Service and shipping worked out
Service and shipping worked out great.
★★★★★
Very informative and helpful
Very informative and helpful
★★★★★
Pond Cleanse and Phosphate Remover
Pond Cleanse and Phosphate Remover worked amazingly well. After two treatments a my acre pond had very clear water.
★★★★★
Great friendly staff very helpful
Great friendly staff very helpful professional
★★★★★
great product
great product
★★★★★
Good, Fast service..
Good, Fast service..
★★★★★
Fast,friendly service,the duckweed destroyer pack
Fast,friendly service,the duckweed destroyer pack was delivered fast,the operator on the phone was helpful and pleasant.The spray killed the duckweed pretty well,but after two applications so far has little affect on my mosquito fern problem.
★★★★★
Everything is working smoothly, efficient
Everything is working smoothly, efficient selection on the website, prompt shipping and great service. It is nice to deal with this group.
★★★★★
Did not order enough but
Did not order enough but it is working well so far had to buy more
★★★★★
The person I spoke to
The person I spoke to was very knowledgeable and courteous. He explained how to use the product and said if we needed any help to give them a call. I appreciate that.
★★★★★
I just sent a long
I just sent a long thank you letter to Christa and Jon Rather than repeat it, I am sure you can get it from them But....for this record....You company has the best customer service I have encountered. And your product worked great
★★★★★
exactly what I wanted, quick
exactly what I wanted, quick ship and service Thank you
★★★★★
Quick service.
Quick service.
★★★★★
Great product, fast shipping. Love
Great product, fast shipping. Love the personalized note. Will definitely order again.
★★★★★
good products at a fair
good products at a fair price. Shipped quickly!
Shop all productsPond and lake supplies from Natural Waterscapes